Problems linger at West Palm hospitals after cyberattack

WEST PALM Seashore, Fla. — Units are starting to get back on the net a 7 days right after Tenet Overall health was strike by a “cybersecurity incident,” impacting two West Palm Beach front hospitals.

However, people are still pissed off about a absence of information and transparency.

An personnel at Saint Mary’s Health care Middle claimed that some of the purposes are up and managing again but not all of the personal computer methods are operational.

Nevertheless, at Good Samaritan Medical Heart, WPTV was advised that the desktops are still down. Visitors reported they’re employing cellphones to link with their loved kinds.

Shannen Dugan claimed she was relieved following three times of stressing. She was unable to simply call her sister right before she shipped her little one following cellular phone strains ended up compromised at St. Mary’s Professional medical Middle immediately after the cyberattack.

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“You are not able to get via any hospital rep. You won’t be able to get through the front,” Dugan reported. “You are not able to get as a result of everywhere. It just keeps ringing and it hangs up.”

This is just just one of a lot of challenges that have unfolded following previous Wednesday’s hack crippled the cell phone and computer system systems.

The problem set the Dugan loved ones in limbo.

Her sister was considered large risk and transferred to St. Mary’s Professional medical Centre at a moment’s observe, but that observe wasn’t relayed to Dugan.

“I could not find my sister for like three days now. And now she’s at last obtaining discharged, but thank God the baby’s alive and wholesome,” Dugan said. “Simply because the very last point I realized was that she was throwing up.”

They are now reunited and the baby’s doing just great, but technology troubles at the hospital nevertheless linger.

A St. Mary’s healthcare facility personnel claimed some apps are up and running again, but some of the computer systems are continue to down.

Employees at Very good Samaritan healthcare facility are telling readers that the laptop methods are down. Medical file requests have to be loaded out on paper.

WPTV arrived at out to Tenet Health for any developments about the cybersecurity incident they are dealing with. They claimed they do not have an update to share with us.